These are the general conditions of sale in the Magic Delivery online store. These terms apply to all orders made through this site. When you submit an order, you agree to the terms of the contract and the usage policy between you and the Magic Delivery Store.
These Terms explain the rights and obligations of the parties, which apply, to your order of Products via the Website, which is why it is important that you take the time to read these Terms carefully. We recommend that you store these Terms on your computer or print and retain them so that you can refer to them later.

Information about magic delivery:
Magic Delivery Trading is a sole proprietorship company established in the Sultanate of Oman. Full contact details are provided below:
Magic delivery trade
Al Maabilah, Muscat, Sultanate of Oman
Phone: 0096897600107
Email: info@magicdeliveryo.com

Your details:
In order to facilitate the smooth execution of the contract by Magic Delivery Company, it is important that you correctly and completely provide your details, such as your name, telephone number and shipping address in accordance with the instructions. You are responsible for the accuracy of the details provided by you. You will find full contact details for Magical Delivery under Clause 1 of these Terms.
Magic Delivery will only use the details provided by you in the manner specified in the Privacy Statement, which you may refer to on the Website.

Offer and contract:
The Magic Delivery website works as an intermediary to display products from different stores (a third party) between which and the Magic Delivery website there is a concluded contract. Therefore, when you order a purchase through the Magic Delivery website, you will enter into a direct contract with the store from which you purchased the products displayed on the website and the Magic Delivery will be Trading Company (the website) acts as an intermediary to bring the products from the mentioned store and deliver them to you. The contract is created immediately after Magic Delivery sends confirmation to your phone that you provided.
The contract is the result of an offer, in the event of an obvious error and/or system malfunction, such as an unusually low price. Please contact Magic Delivery if you doubt the validity of the offer and the website will communicate directly with the store.

Price and payment:
The price displayed in the online store at the moment of placing the order is the total price, if any, including all taxes and shipping costs.
You can pay for your order by the method indicated in the Magic Delivery Store.

Order processing and shipping:
Magic Delivery will do everything in its power to prepare and deliver your order as quickly as possible after receiving full payment.
Orders are delivered to the shipping address indicated by you and via the delivery methods you choose. The delivery period as shown on the website is an estimate. External factors, such as internal availability as well as payment and the means of transportation you choose, may affect the delivery period.
If you have an order delivered outside of Oman, it is possible that additional fees such as import tax may be charged by the country in question. Magic Delivery has no influence or control over these charges and therefore will not be able to inform you of them. Before placing this order, you should check whether the items you have ordered can be exported to the country in question or imported into the country in question and what the cost of doing so will be.
The address of the products you have ordered is transferred to you the moment full payment is received by Magic Delivery.
Magic Delivery attaches great importance to ensuring that its products are shipped correctly and completely. If you receive incomplete or damaged products unexpectedly, please contact Magical Delivery immediately.

the quality:
Magic Delivery makes every effort to display the products displayed on its website as completely as possible. However, in the nature of the products offered there may be differences (such as color differences) between the image of the products on the Website and the product delivered to you. If you believe that the product delivered is not identical to the product displayed on the Website, you may exercise your right of return as set out in the Returns Policy.

Right of return:
Payments are non-refundable, please report the exchange within 24 hours from the time of receiving the order. - Replacement can be made within 15 days from the date of issuance of the invoice. - There are no exchange fees, and the customer bears the shipping cost, if any. - Replacement can be made by contacting the store directly or the website within a period not exceeding 15 days from the date of issuance of the invoice. The purchases to be exchanged must be in good condition without any damage, unused, and in their original packaging. It is also required to show the order number and the purchase order confirmation message that you received on your phone.
We seek to ensure the quality of the products displayed in our store and the service provided to all our customers, and accordingly we reserve the right not to agree to replace purchases in the event that any of the above conditions are not met, or what proves that the offer of the product to be replaced is not valid again, or what the Magic Delivery Department deems appropriate. suitable.

Evacuation responsibilaty:
– Magical Delivery will not be responsible if a customer does not respond to the delivery team once he/she calls us. For delivery within the Sultanate of Oman, the purchased items will be returned to our store.

- The buyer bears full responsibility in his use of the products, and the store or seller does not bear any responsibility in cases of causative symptoms or what the product causes to the body directly or indirectly.

Disputes:
Magic Delivery strives to provide the highest possible quality in terms of products offered from participating stores on the website. However, if you have any complaints unexpectedly, you can send them by phone, mail or email to:
Magic delivery trade
Al Khoudh, Muscat, Sultanate of Oman
Phone: 0096897600107
Email: info@magicdeliveryo.com